Frequently Asked Questions
My car needs some auto body collision repair (due to collision, deer hit, hailstorm, etc.). What do I do now?
If you have already made a claim, be sure to bring all your insurance information, such as contact person’s phone number and your claim number.
Will you work with my insurance company?
Can I get an estimate anywhere?
Do I need more than one estimate?
How long will the estimate take? Do I need an appointment?
You do not need an appointment. Just come see us when it works with your schedule, but you may also set up an appointment.
We are open Monday through Friday, 7:30 am- 5:00 pm, closed during noon hour.
Be sure to bring your insurance information.
Can I choose where to get my car repaired?
Your insurance company may have a preferred shop in which they do business, but legally they cannot tell you where you have to get the repairs.
Do you have a loaner for me to use during repairs?
What should I expect when my car is in your shop?
We will give you an estimated repair time and keep you abreast of any major changes.
During repairs, we will be working with parts suppliers and insurance companies to get the job done right.
After the job is complete and you drive away, no one will know anything ever happened to your vehicle. That will be a secret between us.
Do you guarantee your services?
We will also gladly go over a competitor’s estimate to ensure to you will get the best repair at a reasonable price.